FAQ > Obtaining and Applying a New DMExpress License Key
Obtaining and Applying a New DMExpress License Key
To obtain a new DMExpress license key, you can either download a previously issued DMExpress license key file from MySupport, or run the license information utility, send the output file to Syncsort, and a license key file will be sent to you.
Once you have the license key file, either apply it using the applykey utility or rerun the DMExpress installation and specify the new key when prompted.
If a DMExpresslicense key file was previously issued by Syncsort, you can download the most current version from the MySupport DMExpress Software Download page. Otherwise, obtain a new DMExpress license key as follows:
Run the Syncsort License Information program on the machine on which you installed or will install DMExpress to generate the license information file, SyncsortLicenseInfo.txt:
Email the generated output file SyncsortLicenseInfo.txt to the Syncsort Licensing department. You will receive a corresponding license key file, DMExpressLicense.txt, via email. Save it to an appropriate location on your system.
Once you have the new license key file in an accessible location on your system, you must apply the key.
If you have successfully completed the DMExpressinstallation, simply run the applykey utility to apply the key to the installation.
Otherwise, reinstall DMExpress. During the installation process, you will be prompted to specify the location of the DMExpresslicense key file.
For information on obtaining a license, see the Help topic Getting DMExpress License Information in the DMExpress Help or refer to the Installing DMExpress Prerequisites section of the DMExpress Installation Guide, which you can download from the MySupport DMExpress Software Download page.
For information on installing DMExpress, see the following help topics: